Walked in not expecting too much, just a regular cut and that's it.However, I felt so well taken care of from the minute I walked in. My stylist, Nicole, did such an amazing job in cutting my hair. I could tell she was taking the time to understand the look I was aiming for which made me feel comfortable. The head, upper shoulder massage, and the hot towel refresher as a finishing touch were the "extras" for a complete SportClips experience. Needless to say, I will definitely be back again!